Orbi · AI for small businesses · A DGTALIT product

Orbi: the AI that answers your WhatsApp, books appointments and collects deposits 24/7

An AI assistant trained on your business information: it replies instantly, qualifies the lead, books the appointment in your calendar, sends reminders and asks for the review. You only deal with people who already have an appointment.

24/7Replies at any hour, in seconds
48-72 hSet-up once we have your access details
6Sector demos with real data
0Lock-in and per-message charges
Orbi, AI WhatsApp chatbot for small businesses - DGTALIT

An AI WhatsApp chatbot that works like your best receptionist

Orbi runs on the official WhatsApp Business API and on a widget for your website. It uses your knowledge base (services, prices, opening hours, common questions) to answer the way you would, and when the customer wants to book, it happens on its own: calendar, deposit and confirmation.

Built on WhatsApp Business, Meta’s official platform, with state-of-the-art AI models.

Why Orbi

A WhatsApp that sells and books while you work

Every message you don’t answer in time is an appointment that goes to a competitor. Orbi replies, books and follows up without your team having to watch the phone.

Instant replies 24/7

Answers in seconds at any hour, weekends included. No lead goes cold waiting.

Automatic booking

Books straight into your calendar (synced with Google Calendar) and lets customers reschedule or cancel through a link, no phone calls.

Reminders that stop no-shows

Automatic notice 24 hours and 2 hours before the appointment. Fewer no-shows, a fuller diary.

Deposits with Stripe

The customer pays the deposit inside the conversation before booking. Real commitment, zero manual work (Esencial pack).

More Google reviews

After the visit, Orbi asks for the review at the right moment. Your Google profile grows on its own, and your local SEO with it.

You decide when to step in

Dashboard with contacts, notes and human takeover of any conversation. Blocked numbers and regular customers handled the way you prefer.

How it works

From WhatsApp to a confirmed appointment, without lifting a finger

Built for businesses that run on appointments, quotes or work orders: clinics, hair salons, accountancy firms, renovation companies, workshops and service providers.

01

The customer writes

On WhatsApp or through the widget on your website, at any hour, asking about your services.

02

Orbi replies and qualifies

Resolves questions using your knowledge base, understands what they need and offers a slot.

03

Books (and collects the deposit)

Picks the slot in your calendar and, if enabled, pays the deposit with Stripe inside the chat.

04

Reminds and asks for the review

Notifies 24 h and 2 h before, handles changes via link and requests the Google review after the visit.

Pricing

Two packs. Clear pricing. No surprises.

You pay the set-up once plus a monthly subscription (or yearly with two months free). No lock-in, no per-message or AI-usage charges. Prices exclude VAT.

Orbi Start

€100 /month

+ €350 one-time set-up · or €1,000/year with 2 months free

  • AI chatbot with an editable knowledge base
  • WhatsApp Business (official API) + website widget
  • Appointment calendar synced with Google Calendar
  • Automatic reminders 24 h and 2 h before
  • Reschedule and cancel via link
  • Google review request after the appointment
  • Contacts, notes and human takeover
  • Dashboard for up to 2 users · unlimited messages and AI tokens
I want Orbi Start

Not sure? Start with Orbi Start and move up to Esencial whenever you need to: you pay the set-up difference (€250), the subscription adjusts and you keep all your data, contacts and history. See the full comparison ↗

FAQ

Frequently asked questions about Orbi

Is there a minimum contract?

No. You can cancel any month with 15 days’ notice, with no penalties or hidden charges.

What does “unlimited messages and AI tokens” mean?

We don’t charge for usage. Hundreds or thousands of conversations a month: the price stays the same, in both packs.

Does it include WhatsApp Business?

Yes. Both packs include the official WhatsApp Business Cloud API and the widget for your website. We handle the whole set-up with Meta.

How long does set-up take?

Between 48 and 72 hours from the moment we get the access details we need (Meta Business, Google and Stripe if applicable). We build everything; you just review and approve.

Will Orbi get in the way of my regular customers?

That’s up to you. You can take over any conversation from the dashboard (human takeover), block numbers and define who Orbi replies to and who it doesn’t.

Can I try it before signing up?

Yes. At orbi.dgtalit.com/demo you’ll find six interactive demos by sector and, if you like, we’ll walk you through the dashboard live on a short call before you decide.

Does it need separate maintenance?

No. The monthly fee covers operation, updates and direct support by email and WhatsApp.

Do prices include VAT?

Prices shown exclude VAT. 21% is added on invoices to Spanish companies; self-employed professionals and EU companies with a valid VAT number apply the reverse charge.