AI WhatsApp chatbot for clinics and beauty centres
A chatbot for clinics that answers your WhatsApp 24 hours a day: it books appointments, sends reminders and fills the free slots. Without tying up reception.

Every empty slot is lost money
Whoever is at the front desk can’t be on the phone and with the patient in front of them at the same time. A WhatsApp chatbot for clinics takes care of the diary while your team looks after the person in front of them.
What a clinic chatbot like Orbi does
Six reception tasks that stop interrupting your team.
Books, changes and cancels appointments
Without tying up reception and respecting your real diary slots.
Sends reminders
Automatic reminder before the appointment to reduce no-shows.
Manages the waiting list
When a slot frees up, it offers it to whoever is waiting.
Answers about treatments
What they involve, how long they take and guide prices.
Gives opening hours and directions
Where you are, how to get there and when you’re open.
It hands over to you
Any clinical or sensitive question goes straight to a person.
Your clinic chatbot, up and running in 5 to 10 days
No need to change your management software or touch your current diary.
You tell us how you work
Treatments, durations, practitioners and diary slots.
We set up Orbi
It answers with your real information, not with textbook replies.
We connect it to your WhatsApp
The same number your patients already use.
How much a clinic chatbot costs
Prices exclude VAT. Unlimited messages and AI tokens in both packs. You can see the full Orbi comparison with the details of each plan.
Orbi Start
€350 setup. Or €1,000/year.
- 24/7 WhatsApp replies with AI
- Appointment and booking calendar
- Unlimited messages and tokens
- Initial setup included
- No lock-in on individual services
Orbi Plus
€600 setup. Or €1,500/year.
- Everything in Start
- Automatic reminders
- Waiting list and reactivation
- Industry customisation
- Priority support
Frequently asked questions about the clinic chatbot
Do I need to change my WhatsApp number?
No. Orbi works on the number you already use with your patients.
Does it give medical or cosmetic advice?
No, and that’s deliberate. Orbi handles the diary and practical information. Any clinical question is passed to a professional.
What about patient data?
Only the details needed for the appointment are collected. No medical records or clinical information over WhatsApp.
Is there a message limit?
No. Messages and AI tokens are unlimited in both packs. We don’t charge for usage.
Is there a minimum term?
No. You can cancel any month with 15 days’ notice, with no penalties.
How long does it take to set up?
Between 5 and 10 days from when we have your information.
WhatsApp chatbot for clinics and beauty centers in Barcelona
Orbi looks after your patients and clients on WhatsApp, even when the clinic is closed. We set it up for your business and support you through the launch.
An agency based in Barcelona
We are DGTALIT, a digital agency based in Barcelona and Santa Coloma de Gramenet. Every project has an assigned developer and access to a private client portal. Average rating of 4.8★ on Google (47 reviews).
Try it before you decide
There is an interactive Orbi demo: type like one of your customers would and see how it replies.
Try the clinic demoDo you also want more clients coming in? The WhatsApp assistant is one piece of the DGTALIT Sales System, which also brings in visitors and keeps every contact in your portal.
See the systemTry the clinic chatbot with your diary
Fifteen minutes, no commitment. You’ll see the beauty centre AI booking appointments the way your reception would.
We also do custom web development, SEO for businesses and local SEO. Discover Orbi in full.