AI WhatsApp chatbot for car repair shops
A chatbot for repair shops that answers your WhatsApp: it books services and MOT-style inspections, updates customers on their vehicle and lets them know when the car is ready. Without anyone putting down their tools.
Your hands are in an engine and the phone is ringing
Looking after whoever is calling means stopping work on the car you already have in. A WhatsApp chatbot for repair shops replies for you without the work stopping.
What a repair shop chatbot like Orbi does
Six tasks that pull you out of the pit today.
Books services and inspections
Tyre changes, oil, pre-inspection checks or diagnostics, in your real free slots.
Updates customers on their vehicle
Without anyone having to leave the workshop to answer the phone.
Lets them know when it’s ready
The customer knows when to pick it up without calling three times.
Reminds them of the next service
Oil change, inspection or regular maintenance.
Answers with guide prices
Usual services and opening hours, using your real information.
It hands over to you
A serious fault is assessed by you, not by a bot.
Your repair shop chatbot, up and running in 5 to 10 days
No need to change your management software or the way you work.
You tell us how you work
Services, timings, daily capacity and the questions you get asked most.
We set up Orbi
It answers with your details and your judgement.
We connect it to your WhatsApp
The same number your clients already use.
How much a repair shop chatbot costs
Prices exclude VAT. Unlimited messages and AI tokens in both packs. You can see the full Orbi comparison with the details of each plan.
Orbi Start
€350 setup. Or €1,000/year.
- 24/7 WhatsApp replies with AI
- Appointment and booking calendar
- Unlimited messages and tokens
- Initial setup included
- No lock-in on individual services
Orbi Plus
€600 setup. Or €1,500/year.
- Everything in Start
- Automatic reminders
- Waiting list and reactivation
- Industry customisation
- Priority support
Frequently asked questions about the repair shop chatbot
Do I need to change my WhatsApp number?
No. Orbi works on the number you already use with your clients.
Can it give a repair quote?
It can give guide prices for usual services. A specific fault is assessed at the shop, and Orbi says so clearly.
Does the client notice they’re talking to an AI?
Orbi doesn’t pretend to be a person. It answers naturally and helpfully, and when a question goes beyond what’s planned it says it’s passing you to someone on the team.
Is there a message limit?
No. Messages and AI tokens are unlimited in both packs. We don’t charge for usage.
Is there a minimum term?
No. You can cancel any month with 15 days’ notice, with no penalties.
How long does it take to set up?
Between 5 and 10 days from when we have your information.
WhatsApp chatbot for car repair shops in Barcelona
Orbi answers your workshop’s enquiries on WhatsApp and books appointments without you having to put your tools down. We set it up for your business and support you through the launch.
An agency based in Barcelona
We are DGTALIT, a digital agency based in Barcelona and Santa Coloma de Gramenet. Every project has an assigned developer and access to a private client portal. Average rating of 4.8★ on Google (47 reviews).
Try it before you decide
There is an interactive Orbi demo: type like one of your customers would and see how it replies.
Try the demo for services and workshopsDo you also want more clients coming in? The WhatsApp assistant is one piece of the DGTALIT Sales System, which also brings in visitors and keeps every contact in your portal.
See the systemTry the repair shop chatbot with your services
Fifteen minutes, no commitment. You’ll see the repair shop AI booking appointments the way you would.
We also do custom web development, SEO for businesses and local SEO. Discover Orbi in full.